Q.1. Which surgery have you attended over the last year?
|Robin Hood Lane (RHL)||1|
|Old Court House (OCH)||20|
Q.2. Have you booked or cancelled appointments on-line?
Q.3. Do you feel that our current arrangement of appointment booking by phone meets your needs?
Q.6. Have you registered to order repeat prescriptions on-line?
Q.7. If you have requested repeat prescriptions on-line, how easy and user friendly did you find it?
Q.9 We continue to regularly publish newsletters in collaboration with the PPG. Have you seen any or all of them?
Q.10. What do you think about the Surgery’s Newsletters?
|Not very useful||3|
|Don’t know/have not read it||31|
Q.11. If you have already seen copies of any or all of the Newsletters where did you get it/them from?
|Your pharmacy with your prescription||3|
Q.12. Do you read the information on the Patient Participation Group (PPG) boards at OCH and RHL?
|Not aware of them||23|
Q.13. In 2016 we intend to hold further open meetings of the PPG where you can come and have your say about services (although we are not able to deal with personal or medical problems). Would you consider coming to an open meeting?
What time of day would suit you best?
Q.15. Do you think that the communication between the Surgery and the patients has improved in the last year?
Q.17. How do you rate the service from the Practice overall?
Q.19. In the last year, compared with 2015, has the Practice
|Served you better?||14|
|Performed much the same?||0|
|Not served you as well?||1|