Complaints Procedure

We always try to provide the best services possible but there may be times when you feel this has not happened. We hope that you will tell us if there has been a problem, so that we can correct it.

Please note that we have to respect our duty of confidentiality to patients and a patient’s consent will be necessary if a complaint is not made by the patient in question.

If you wish to make a complaint please telephone or write to our Reception Manager. Full details will be taken and a decision made on how best to undertake the investigation.